"This civil legal system “crisis”, as advocates call it, has sent states scrambling for solutions. Washington has taken the unusual approach of creating an entirely new legal position, one that can help clients with straightforward legal problems for a fraction of the cost. The new “legal technicians”, the first of whom were licensed in 2015, go beyond a paralegal and don’t need a lawyer’s oversight to offer legal advice."
The Marshall Project
July 18, 2018